State Farm® Insurance Agent Joy Harvey-Washington
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Stephen Ballesteros
June 14, 2025
5
out of
5
rating by Stephen Ballesteros
"An Absolute Joy – Literally and Figuratively! Working with Joy Harvey-Washington State Farm Agency has been one of the most seamless, professional, and genuinely enjoyable experiences I’ve ever had with any insurance provider. From the moment I connected with her team, I was treated with kindness, clarity, and a sense of care that felt far beyond the norm. It’s rare to come across an agency where every interaction leaves you feeling like you’ve been taken care of not just as a client—but as a person. Joy Harvey herself is a powerhouse of professionalism, warmth, and expertise. She somehow manages to be incredibly knowledgeable while also being approachable and completely down to earth. You can tell she leads with integrity and heart. She took time to listen to my specific needs, offered thoughtful recommendations, and ensured I fully understood every option available to me. You just know she’s got your back. The level of responsiveness and attentiveness from her entire office is beyond impressive. Whether it’s a simple question, a policy update, or handling a claim, everything is done with grace, speed, and an unmistakable commitment to excellence. Honestly, Joy and her team don’t just provide insurance—they provide peace of mind. I’ve never felt more confident or cared for when it comes to protecting my home, car, and future. I tell everyone I know: If you want an agent who truly lives up to the name “Good Neighbor,” look no further than Joy Harvey. This agency is a gem—and I couldn’t be happier to be in such capable hands!"
We responded:
"Stephen you are Amazing! Thank you so much for your incredible 5-star review! We're thrilled to hear that working with my Team and I has been such a delightful experience for you. Your kind words about our professionalism, warmth, and attentiveness mean the world to us. We strive to treat each client with the care and respect they deserve, and it’s wonderful to know that you felt that throughout your interactions with us. I appreciate your trust in us to protect your home, car, and future. Thank you for recommending us to others—it truly makes our efforts worthwhile! - Your State Farm Agent Joy Washington "
Ana Rolon
June 13, 2025
5
out of
5
rating by Ana Rolon
"I’m Ana Rolon I stop by State Farm on williamsbridge Rd and Ms Briana Sano , she handle my issues very professional. I m going to transfer my account to her office."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Your State Farm Agent Joy Washington"
Abraham Polanco
May 22, 2025
5
out of
5
rating by Abraham Polanco
"Agent Madeline was very pleasant and helpful in review my car coverages, home insurance & life insurance. I will always recommend this Agency, they are like family! Thank you for everything!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your Homeowner and Life insurance needs. If there is anything else we can do to help, please let us know. Welcome to our State Farm Family! - Your State Farm Agent Joy Washington "
Nancy Carreras
May 20, 2025
5
out of
5
rating by Nancy Carreras
"Five star for customer service! Madeline responded to my questions immediately and resolved my issues within hours. Couldn't ask for better service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know. - Your State Farm Agent Joy Washington "
Summer Gonzalez
May 9, 2025
5
out of
5
rating by Summer Gonzalez
"Michael A Gonzalez has been very helpful, for my dog and I. He wrote my dog Yoshi’s pet insurance which has benefited my dog in more ways than one."
We responded:
"Summer you are truly appreciated. Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Your State Farm Agent Joy Washington "
K. Howell
May 7, 2025
5
out of
5
rating by K. Howell
"I was having a really hard time finding a reasonable auto insurance quote, and Michael went above and beyond to help me out. Not only did he patiently walk me through my options, but he also found a way to bundle my auto policy with life insurance at a rate I could manage. What stood out most was his patience, professionalism, and how genuinely personable he was throughout the entire process. Michael made a stressful situation feel much more manageable. This was truly exemplary customer service, and I’m incredibly grateful for his support!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Your State Farm Agent Joy Washington"
Antoniette Cittadino
May 2, 2025
5
out of
5
rating by Antoniette Cittadino
"I recommend Joy Washington’s State Farm Office. State Farm agent Brianna was knowledgeable, professional & helpful. Thanks for all your help Brianna.:)"
We responded:
"Antoniette we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Your State Farm Agent Joy Washington "
Juan.c Hernandez
May 1, 2025
5
out of
5
rating by Juan.c Hernandez
"Agente Madeline me ayudó con mi reclamo y todo proceso con el departamento de reclamos. Incluso reviso mis pólizas y hablamos sobre descuentos y cobertura. Recomendable Agencia de State Farm. Muy fácil y rápido con sus procesos."
We responded:
"Juan we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Your State Farm Agent Joy Washington "
Jay Ramos
April 30, 2025
5
out of
5
rating by Jay Ramos
"Leo….. is the man!!!! He got me a home policy in minutes that was due in hours. He’s a great customer service agent!! We need more people like him!!! Thanks Leo!!!!!"
We responded:
"Thank you for your 5-star review, Jay! My State Farm Team and I are happy we were able to assist you with your Home Insurance needs and to be your Good Neighbor! We look forward to your next visit. - Your State Farm Agent Joy Washington "
Julie Brown
April 17, 2025
5
out of
5
rating by Julie Brown
"Ashley was absolutely amazing, she explained everything and knew exactly what she was talking about. Her energy was amazing. Thank you Ashley!"
We responded:
"Thank you for taking the time to share your thoughts, Julie! We’re glad to know you’re satisfied with the service at our State Farm Agency. We look forward to delivering more "absolutely amazing" experiences for you. If you ever have any questions or need assistance, we’re here to help! - Your State Farm Agent Joy Washington "
Desmond Morgan
April 9, 2025
5
out of
5
rating by Desmond Morgan
"This agency helped me with my insurance need's during a tough time. They helped me understand my policy with another company and ensure that I am able to manage my policy better. I hope to be able to bring over my policies soon. They are awesome licensed representatives. I worked with Briana and Ashley! Excellent!"
We responded:
"Desmond we’re honored by your positive feedback! it's essential that you leave each interaction with us feeling confident and informed about your insurance needs. Thank you for placing your trust in us. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Your State Farm Agent Joy Washington "
Sidney Ray
April 7, 2025
5
out of
5
rating by Sidney Ray
"The staff members are very helpful and professional and very friendly. I like going there. They always make me laugh. I love ❤️ these guys."
We responded:
"Sidney you brighten our day every visit, and it's a pleasure to work with you. Thank you for your 5-Star Google Review and for sharing your joy and laughter with us. - Your State Farm Agent Joy Washington"
hevzi bajramaj
March 31, 2025
5
out of
5
rating by hevzi bajramaj
"Ashley helped with my auto & hospital confinement policy. She always helps me and my family with all of my insurance needs! Please come see her!"
Tamesha Nisbett
March 25, 2025
5
out of
5
rating by Tamesha Nisbett
"Michael was able to help be tremendously with my life insurance needs. I would recommend him to a friend."
Saleia Malloy
March 21, 2025
5
out of
5
rating by Saleia Malloy
"I had the pleasure of working with Leo, and he was truly exceptional. As a first-time homeowner exploring home insurance, I appreciated how he took the time to thoroughly explain everything and ensure my needs were met. In a time when great customer service is hard to come by, his dedication and attentiveness meant a lot to me."
andreyna sanchez
March 21, 2025
5
out of
5
rating by andreyna sanchez
"My husband and I dealt with Michael. What’s great person to work with. He understood our needs and what exactly we needed to ensure that our family’s future safe. Thank you Michael for answering all of our questions, thank you for listening to our concerns, and thank you for your efficiency and quick turnaround. You are amazing."
We responded:
"Andreyna, thanking you so much for your wonderful review! We’re delighted to hear that Michael was able to meet your needs and provide the support you were looking for. It’s our mission to ensure our clients feel heard and secure about their family's future. Your appreciation means a lot to us, and we’re grateful for the opportunity to work with you. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. Thank you again for your kind words! - Your State Farm Agent Joy Washington"
Jennifer C.
March 18, 2025
5
out of
5
rating by Jennifer C.
"Amazing customer service! Couldn’t have asked for a better agent than Madeline Giler! She was very lovely and helpful. Very thoughtful in explaining my car and life policy in the possible way!"
We responded:
"Jennifer thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our Team, especially with Madeline. Providing excellent customer service and ensuring our clients fully understand their policies is our top priority. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your feedback and look forward to serving you again. - Your State Farm Agent joy Washington "
Tayo Woli
March 13, 2025
5
out of
5
rating by Tayo Woli
"We worked directly with Michael to switch our auto insurance and bundle our Home and Auto with State Farm. Michael was extremely helpful through the process and informed us of available discounts. We were very happy with our experience and the rate we received."
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Michael was able to assist you with bundling your Home and Auto insurance and that you enjoyed the process. If you have any more questions or need further assistance, feel free to reach out. We appreciate your business! - Your Bronx State Farm Agent Joy Washington"
Patty Russell
March 12, 2025
5
out of
5
rating by Patty Russell
"One word would sum it up...AMAZING! Brianna was very help, professional and patient in helping me set up the beacon for my cars. Everytime I call the office everyone is very helpful and pleasant."
We responded:
"Thank you for your amazing review, Patty! We're so glad to hear that Briana provided you with helpful and professional service. Our team is always here to assist you, and we appreciate your kind words! - Your State Farm Agent Joy Washington"
SARA ORTIZ
March 12, 2025
5
out of
5
rating by SARA ORTIZ
"Agent Leo is very attentive and answered all my questions. He is patient and most importantly got me a 2 for 1 special on auto and home insurance. It has been a pleasant experience working with him. Call Leo"
We responded:
"Thank you for your fantastic review, Sara! We're thrilled to hear that Leonardo was attentive and able to secure you a great deal by bundling your Auto and Home Insurance. Your satisfaction is our priority, and we appreciate your recommendation! - Your State Farm Agent Joy Washington "
Luz Vega
March 7, 2025
5
out of
5
rating by Luz Vega
"Madeline is an excellent Insurance Agent. Helps alot with Car Insurance, and recently with a Life Insurance policy for my family protection. Always able to help and very kind. Will recommend her always!"
We responded:
"Hi Luz, We truly appreciate your kind words! It’s great to know that Madeline was able to help you with your Auto and Life insurance needs. Thank you for recommending her, and we look forward to serving you again! - Your State Farm Agent Joy Washington"
joe azzolino
March 4, 2025
5
out of
5
rating by joe azzolino
"Madeline was a pleasure, she went beyond the call of duyy. She she was patient, knowledgeable and thorough never rushed answered all my questions. You should feel lucky to have her working for you"
We responded:
"Joe thank you for sharing kind words regarding the quality of service received. Madeline and our entire Team strive every day to help you feel confident about your insurance and financial decisions. We appreciate your trust and look forward to serving you again in the near future. - Your State Farm Agent Joy Washington "
Marcello Franciamore
February 28, 2025
5
out of
5
rating by Marcello Franciamore
"Michael was able to help me with my auto insurance & homeowners. Greeted by all the staff"
We responded:
"Marcello you are appreciated! Thank you for your 5-star rating and for trusting us with your Auto and Homeowners Insurance needs. Welcome to our State Farm Family! - Your State Fam Agent Joy Washington "
trevor Phipps
February 27, 2025
5
out of
5
rating by trevor Phipps
"Ashley was very good with all my Auto Insurance questions and helpful. The office helped me set up my discounts and greeted me with kindness. I would recommend them!"
We responded:
"Trevor, we know that you have many options for where you spend your finances and we are honored that you chosen to do so with us. On behalf of Ashley and our entire Team thank you for the wonderful review and your business. Welcome to our State Farm Family! - Your State Farm Agent Joy Washington"
john mercado
February 19, 2025
5
out of
5
rating by john mercado
"My Experience with Joy Harvey State Farm was professional, pleasant and quick! Leonardo helped me with a fairly complex auto insurance problem. Leo made sure my issue was remedied quickly and gave excellent service, they are highly recommended for all insurance needs."
We responded:
"Professional, pleasant, and quick are all the words we love to hear about our service. Thank you so much for your glowing review, John! We’re thrilled to hear that Leonardo provided you with professional and efficient service in resolving your auto insurance issue. Your recommendation means the world to us, and we’re here for all your future insurance needs! - Your proud State Farm Agent Joy Washington "